Rental Terms
All car rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This agreement outlines specific terms, conditions, insurance coverage, fees, and your obligations related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a Vehicle in Sittingbourne
- To rent a vehicle from Car Hire in Sittingbourne, you must be at least 21 years old, though age restrictions may differ based on the type of vehicle, with extra charges applicable for drivers under 25. A valid, full driving licence for the appropriate vehicle category is required, held for the duration outlined in the Rental Agreement. You will need to present valid identification and proof of your current address, alongside payment information and a security deposit. Additional requirements may be specified in your Rental Agreement.
Booking and Payments in Sittingbourne
- Reservations can be made through our website, via phone, or at our Sittingbourne office. A deposit may be required to confirm your booking. Full payment and a security deposit are usually collected at the time of vehicle pickup. All prices are quoted in British Pounds (£) and include VAT when applicable. We accept major credit and debit cards, securely processed through trusted payment platforms.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is important to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be prepared and must be signed to document the current state of the vehicle. When returning the vehicle, it should be in the same condition as when collected, aside from normal wear and tear. Any new damage will be evaluated and charges will be applied accordingly. Ensure the vehicle is returned with the same fuel level as at the start of the rental; otherwise, refueling fees will be incurred. Late returns might attract additional charges, so please notify us as soon as possible if you anticipate a delay. You will be responsible for any parking fines, traffic violations, or other charges that occur during your rental period, in addition to an administration fee.
5. Insurance and Liability in Sittingbourne
- Basic third-party insurance is included with all vehicle rentals in Sittingbourne. Details on coverage and deductible amounts can be found in your Rental Agreement. Additional insurance options may be offered to lower your financial liability. You are liable for any damage or loss up to the insurance excess, except when covered by extra insurance. Responsibility for damage resulting from negligence or misuse remains with you, regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice provided. For precise details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges, impacting your overall rental experience.
Prohibited Activities
Prohibited Uses of Rental Vehicle
- The vehicle must not be used for any illegal activities, including racing or off-roading. Transporting hazardous materials is prohibited, as is sub-letting the vehicle or permitting unauthorized drivers. Driving under the influence of alcohol or drugs is strictly forbidden. Ensure compliance with weight and passenger limits, and do not operate the vehicle outside designated geographical areas without prior approval.
Breach of these terms may lead to rental cancellation and fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Sittingbourne is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims is limited to the amount you paid for your rental in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will be handled exclusively by the courts in this jurisdiction.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes will take effect immediately upon being posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Sittingbourne Car Hire Services
Sittingbourne, Kent, ME10 3DL, UK
Contact Number::
441642685125